Privacy & Confidentiality Policy
Effective Date: [January 1, 2026]
Last Updated: [September 16, 2026]
This Privacy & Confidentiality Policy explains what personal information Mystic by Nature may collect, how that information may be used and stored, when it may be shared, and the choices you have regarding your information.
By interacting with Mystic by Nature, booking services, completing forms, communicating with us, or using the Mystic by Nature website, you acknowledge the practices described in this policy.
1. Information We May Collect
Depending on how you interact with Mystic by Nature, we may collect information such as:
Contact & Account Information
Name
Email address
Phone number
Mailing or billing address, when necessary
Scheduling and appointment information
Client & Session Information
When voluntarily provided by you, this may include:
Your stated intentions for a session or journey
Information you choose to share about your experiences, circumstances, goals, or personal reflections
Session-related notes or administrative records
Information contained in communications between you and Mystic by Nature
You are encouraged to share only information that is relevant and that you are comfortable providing.
Payment Information
Payments may be processed through third-party payment providers.
Mystic by Nature does not intentionally retain complete credit-card or debit-card numbers when payment processing is handled by a third-party payment provider. Payment information may be subject to the privacy policy and security practices of the applicable payment processor.
Website & Technical Information
When you visit the Mystic by Nature website, certain technical information may be collected automatically by the website platform or third-party services, such as:
IP address
Browser or device information
Pages visited
General usage information
Referral or traffic information
Cookies or similar technologies
The specific information collected depends on the website platform, hosting provider, analytics tools, and other technologies used by Mystic by Nature.
2. How We Use Personal Information
Mystic by Nature may use personal information for legitimate business and client-service purposes, including to:
Schedule and manage appointments
Process payments and purchases
Communicate with you regarding your services
Provide and administer sessions and session packages
Maintain appropriate business and client records
Respond to questions and requests
Provide requested information about Mystic by Nature services
Send newsletters, educational materials, or marketing communications when you have requested or consented to receive them
Improve the website, services, and client experience
Maintain the security and integrity of our systems
Comply with legal, tax, accounting, or other applicable obligations
Protect the rights, safety, property, and legitimate interests of Mystic by Nature and others
Mystic by Nature aims to collect and use only information reasonably necessary for these purposes.
3. Confidentiality of Client Information
Mystic by Nature treats information voluntarily shared in connection with your services as confidential.
Client information will not ordinarily be disclosed publicly or shared with unrelated third parties without your permission.
This includes personal information and the personal content you voluntarily share regarding your spiritual experiences, intentions, reflections, or circumstances.
However, confidentiality is not absolute. Information may be disclosed when reasonably necessary to:
Comply with applicable law, legal process, court order, or governmental request
Protect the safety of a person or the public
Address suspected fraud, abuse, unlawful activity, or security threats
Protect the rights or property of Mystic by Nature
Obtain professional services such as legal, accounting, insurance, or technology support where appropriate
Fulfill a service you have specifically requested through a third-party provider
Where reasonably possible and legally permitted, Mystic by Nature will seek to limit disclosures to information reasonably necessary for the applicable purpose.
4. Spiritual, Intuitive & Channeled Information
Mystic by Nature may maintain notes or records related to intuitive, psychic, spiritual, or channeled sessions.
Such information is treated as confidential client information.
Intuitive or channeled information may contain highly personal material, interpretations, impressions, symbols, or spiritual perspectives. Mystic by Nature will not intentionally publish or publicly share identifiable client information from a session without the client’s permission.
Mystic by Nature does not represent that intuitive or channeled information is objectively verifiable fact.
5. Session Notes & Client Records
Mystic by Nature may maintain limited records necessary for appropriate business administration and continuity of services.
Records may include:
Client name and contact information
Appointment dates
Services purchased
Payment and package information
Scheduling information
Client-stated intentions
Brief session notes
Administrative communications
Session notes are intended primarily to support continuity, organization, and responsible professional practice.
Mystic by Nature does not intend to create or maintain medical or psychological records and does not provide medical or mental-health treatment.
Access to Your Information
You may request a copy of personal information and client records that Mystic by Nature maintains about you, subject to applicable law and reasonable verification of your identity. Where appropriate, you may also request correction of inaccurate information or deletion of information that is no longer required to be retained. Certain information may need to be retained for legal, accounting, security, or legitimate business purposes, and purely internal practitioner notes or information that cannot appropriately or legally be disclosed may be excluded from a requested copy.
6. Data Minimization
Mystic by Nature seeks to avoid collecting information that is unnecessary for providing or administering its services.
You are not required to disclose deeply personal information simply because it may be relevant to a spiritual conversation.
Please use discretion when sharing sensitive information through email, online forms, text messages, social media, or other communication channels.
7. Third-Party Service Providers
Mystic by Nature may use third-party platforms and service providers to operate the business.
These may include providers for:
Scheduling and appointment management
Payment processing
Email communication
Website hosting
Online forms
Video conferencing
Cloud storage
Bookkeeping or accounting
Business administration
Analytics or website functionality
These providers may process information on behalf of Mystic by Nature as necessary to provide their services.
Mystic by Nature seeks to use reputable providers and reasonable safeguards appropriate to the nature of the information being handled.
However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.
8. Email & Electronic Communication
Email and other electronic communications are not guaranteed to be completely private or secure.
Please consider this when deciding what personal information to include in an email, text message, online form, or other electronic communication.
For your protection, Mystic by Nature generally recommends avoiding the transmission of highly sensitive information through ordinary email or unsecured messaging platforms unless specifically necessary.
9. Marketing Communications
If you choose to subscribe to a Mystic by Nature newsletter, mailing list, or other marketing communication, your contact information may be used to send you:
News and announcements
Educational or spiritual content
New offerings
Events or workshops
Promotions or special offers
Other communications related to Mystic by Nature
You may unsubscribe from marketing emails at any time using the unsubscribe mechanism provided in the communication or by contacting Mystic by Nature directly.
Unsubscribing from marketing communications does not necessarily stop administrative communications related to services you have purchased or requested.
10. Testimonials, Reviews & Public Sharing
Mystic by Nature will not intentionally publish your name, testimonial, photograph, recording, session experience, or other identifiable personal information as promotional material without appropriate permission.
If you voluntarily provide a public review or testimonial through a platform that makes the information publicly available, that information may be visible to others according to the policies of that platform.
Separate permission may be requested for testimonials, photographs, recordings, or other promotional use.
11. Recording of Sessions
Mystic by Nature does not automatically record client sessions.
If a session is proposed to be recorded, the recording should occur only with appropriate notice and consent.
If recordings are created, the applicable recording terms—including the purpose of the recording, how it will be stored, and whether it may be used for any purpose beyond the client’s personal use—will be communicated separately.
12. Children’s Privacy
Mystic by Nature’s services are intended for adults age 18 and older unless Mystic by Nature expressly establishes a separate process for minors.
Mystic by Nature does not knowingly seek to collect personal information from children through its website or services.
If you believe a minor has provided personal information without appropriate authorization, please contact Mystic by Nature.
13. Cookies & Website Technologies
The Mystic by Nature website may use cookies, analytics, pixels, or similar technologies depending on the website platform and third-party services in use.
These technologies may help with:
Website functionality
Remembering preferences
Understanding website traffic
Improving website performance
Measuring marketing effectiveness
The specific technologies used may change as the website and business evolve.
You may be able to control certain cookies through your browser or device settings. Disabling some cookies may affect website functionality.
14. Data Security
Mystic by Nature takes reasonable steps to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Depending on the type of information, safeguards may include:
Password-protected accounts
Secure service providers
Access controls
Device security
Secure storage practices
Limiting access to information to people or providers who reasonably need it
No method of electronic storage or transmission is completely secure. Therefore, Mystic by Nature cannot guarantee absolute security of personal information.
15. Retention of Information
Mystic by Nature retains personal information only for as long as reasonably necessary for legitimate business, administrative, legal, tax, accounting, security, dispute-resolution, or other applicable purposes.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably needed, Mystic by Nature may securely delete, destroy, anonymize, or otherwise dispose of it when appropriate.
16. Your Privacy Choices
Depending on applicable law and the circumstances, you may contact Mystic by Nature regarding your personal information to:
Ask what personal information we maintain about you
Request correction of inaccurate information
Request deletion of information that is no longer reasonably necessary, where applicable
Withdraw consent for certain optional uses of information
Unsubscribe from marketing communications
Ask questions about how your information is collected or used
Certain information may need to be retained when required for legal, tax, accounting, security, contractual, or other legitimate purposes.
Mystic by Nature may need to verify a request before providing access to or making changes to personal information.
17. Third-Party Websites & Platforms
Mystic by Nature may link to or use third-party websites, social-media platforms, payment processors, scheduling services, video platforms, or other external services.
Mystic by Nature is not responsible for the privacy practices, security, or content of third-party services.
Your use of those services is governed by their own terms and privacy policies.
18. Social Media & Public Communications
Mystic by Nature may maintain accounts on social media or other public platforms.
Please remember that information voluntarily shared in a public comment, post, message, review, or other public forum may be visible to others.
Mystic by Nature will not intentionally disclose confidential client information through social media.
Private messages sent through social-media platforms should not be considered a guaranteed confidential communication channel.
19. Changes to This Policy
Mystic by Nature may update this Privacy & Confidentiality Policy from time to time to reflect changes in the business, technology, services, legal requirements, or privacy practices.
The updated version will be posted on the applicable website or otherwise made available to clients.
The “Last Updated” date at the beginning of this policy indicates when the policy was most recently revised.
20. Contact
Questions regarding this Privacy & Confidentiality Policy or requests concerning personal information may be directed to:
Mystic by Nature
Owner: Natalie Kendall
Email: hi@mysticbynature.co
Website: www.mysticbynature.co